May, 10, 2010 - 06:23AM

Standing in a Long Line for Paradise
Delays of Up to 4 Hours Reported at Bali’s Immigration and Custom’s Counters.

(5/4/2010) Virtually every local paper in Bali is carrying news of the long delays being experienced by arriving passengers at Bali’s Ngurah Rai International Airport where new Border Control Management (BCM) requirements have made an already long customs and immigration process even longer.

I Wayan Puspa Negara, a member of the Bali House of Representatives (DPRD-Bali), complained to the Bali Post of the numerous steps in the clearance process confronted by passengers entering Bali’s arrival terminal. In addition to paying for and securing a 30-day visa-on-arrival (VOA) and presenting their passport for inspection to immigration officers, Bali visitors must now submit to a fingerprinting and photo session before making their way to the Custom’s area where each piece of baggage is x-rayed before being subject to possible hand inspection.

Puspa said the entire process can take up to two hours from the door of the airplane to the airport’s greeting area. Some tourists complain that the process can, in fact, take four hours for those arriving at peak traffic times.

link – Bali Update article


* Immigration * Visa * Transport*

Airport Meet and Greet Service:

This completely hassle-free VIP service is offered for the weary passenger or those who don’t have much time to make a connecting domestic flight, who arrives on any airline company, arriving or leaving the International Airport, Ngurah Rai Denpasar Bali. Our Bali Fast Forward meet and greet service takes away the stress on arrival, as our guests no longer have to stand in painstaking queues for Visa On Arrival (VOA), passport control and Immigration.

Procedure for Arrival:

Our friendly staff will meet you in the arrival hall before the VOA counter with a sign with your name and/or company logo. We then take your passport together with the money for the purchase of the Visa on Arrival, US$25 for 30 days of stay. After your express check through, we take you to the baggage collection area, where a porter is arranged for your baggage. Our staff will then accompany you through customs to avoid any possible difficulties at the customs house. Once through, you will be taken directly to the domestic terminal, or to the driver for transport to your hotel.

Procedure at Departure:

If not using our Driver, you need to arrive at the terminal at least 2hrs before the departure and look for your name on a sign before the entry doors. We then take your passport, ticket and Airport Tax- RP150,000 and proceed to the head of the queue to check in your baggage. We then take you straight through customs control, registration and passport control, without the need to queue. Finally we accompany you to the waiting room or VIP lounge (additional order). The boarding is performed without assistance.

Price USD$40 per passport/ transition / person

Price Includes:
VIP “Visa on Arrival” Processing
VIP Immigration Clearance
Customs Declaration assistance (if any)
Luggage Handling
Mineral Water in the Car
Staff with sign board
Staff escort to domestic check-in OR car transfer to hotel in Kuta, Seminyak and Sanur areas

Price Excludes:
Visa on Arrival (US$25 for 30 days)
Overweight based on airline tariff regulation
Over carried Customs Goods
Airport Taxes
Passport and Visa Problems

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